Terms of Service
These terms are an agreement between Riselist (operated by Samuel Aguda) ("Riselist", "we", "us") and the business that signs up for or uses our service ("you", the "Customer").
Please read them carefully. By creating an account, paying, or using the service, you agree to these terms. If you are signing up for a company, you confirm you have the authority to agree for that company.
The service is for businesses only (brands, agencies and their staff). It is not for personal or consumer use. You must be at least 18.
1. What we do
Riselist helps brands find TikTok creators to work with. Today we work with you by email: you send us a brief, and we send back a hand-checked shortlist or run outreach for you. The software features below (accounts, search tools, exports) describe the platform we are building; where a feature is not yet live, the equivalent is delivered by email. We give you:
- Creator profiles built from information that creators have made public on TikTok — for example their profile, their recent videos (up to the last 30) and the stats on those videos, sounds and hashtags they use, signs that they already do sponsored posts, and any business email they have listed publicly.
- Search, scores and shortlists — tools to filter creators, see our scores, and save shortlists.
- Exports — the ability to download rosters (lists of creators) for your own campaign planning.
- Outreach email drafts — personalised email drafts you can edit and send to creators.
We call all of this the "Service". The creator information inside it is the "Data".
2. We are not TikTok
Riselist is independent. We are not owned by, linked to, sponsored by, or approved by TikTok, ByteDance, or any of their companies. "TikTok" is their trademark, and we use the name only to describe where public information comes from.
Creators listed in the Service have not signed up to Riselist and have not agreed to work with you. Being listed does not mean a creator endorses Riselist or your brand.
3. Your account
- Give us true and up-to-date details when you sign up.
- Keep your password safe. You are responsible for everything that happens under your account.
- Each login is for one named person. Do not share logins. If you need more seats, contact us.
- Tell us straight away at samuelaguda77@gmail.com if you think someone has used your account without permission.
4. Plans, payment and refunds
- Plans and prices: shown on our pricing page at https://getriselist.com/#pricing. Prices are in US dollars and do not include tax.
- Billing: you pay per brief or per campaign, in advance. There is no subscription and nothing renews automatically.
- Cancelling: you can cancel a brief or campaign at any time by emailing samuelaguda77@gmail.com. Work already done is charged for; anything not yet started is refunded.
- Refunds: Payments are non-refundable once we have started work on your brief or campaign, except where the law requires a refund. If we have not started work, we refund in full.
- Our reply promise (Outreach Sprint and Managed Campaign): if fewer than three creators on your shortlist reply within 30 days of our first email, we find and contact replacement creators at no extra cost. This applies once per campaign and does not cover the Shortlist plan, where you do the outreach.
- Price changes: we will give you at least 30 days' notice by email before a price change affects you.
- Late or failed payment: we may pause your access until payment is made.
- Usage limits: each plan has limits (for example searches, profile views, exports, or emails per month). These are listed on the pricing page.
5. How you may use the Service and the Data
You may use the Service and the Data only to find, assess and contact creators for your own (or, if you are an agency, your named clients') influencer marketing campaigns.
5.1 Rules for contacting creators
When you contact creators, you must follow our Outreach Rules at https://getriselist.com/outreach-rules.html. They form part of these terms. In short:
- Only contact creators about real, relevant business opportunities.
- Only use the business email the creator listed publicly. Do not guess, find or buy other contact details.
- Always say who you are and which brand you represent. No fake names or misleading subject lines.
- Put a simple opt-out line in every email and honour it straight away (and always within 10 business days).
- Send no more than 2 follow-ups if a creator does not reply.
- Never contact a creator who is on our do-not-contact list or who has asked you to stop.
When we send emails for you (Outreach Sprint and Managed Campaign), we send them in your name and on your instructions, we follow the Outreach Rules ourselves, and we count every email towards the limits in those rules. You remain responsible for the truth of the offer and for the campaign itself.
When you send emails yourself, you are the sender. You are responsible for making sure your outreach follows the laws that apply to you and to the creator — for example anti-spam and privacy laws such as US CAN-SPAM, EU and UK GDPR, UK PECR, Canada's CASL, and Nigeria's Data Protection Act 2023. If you are not sure, get advice.
5.2 Things you must not do
You must not:
- Harass or pressure creators — no threats, abuse, repeated messages, or contacting them on personal channels.
- Spam — no bulk, untargeted or automated mass emailing, and no sending above the volume limits in the Outreach Rules.
- Sell, resell, rent, share or give away the Data, exports, or access to the Service, unless we agree in writing. Agencies may share shortlists with the specific client the campaign is for, but not publish them or build a competing database.
- Scrape or copy the Service — no bots, crawlers, scripts, or bulk downloading beyond the normal export tools.
- Build a competing product, or use the Data to train AI models or build a creator database for others.
- Combine the Data with other data to identify or track creators' private lives — for example home addresses, family, or personal phone numbers.
- Use the Data for anything other than marketing partnerships — for example credit checks, hiring decisions, background checks, or surveillance.
- Target children. Do not use the Service to find or contact anyone you know or suspect is under 18, and do not run campaigns that break the rules on advertising to children.
- Mislead creators or the public — no fake offers, scams, or pretending to be another brand.
- Break the law or anyone's rights, including advertising rules (see section 5.3).
- Ignore opt-outs. If a creator asks to stop being contacted, or asks to be removed, you must stop and tell us at samuelaguda77@gmail.com within 2 business days so we can add them to the shared do-not-contact list.
- Try to break, overload, hack, or get around the security or limits of the Service.
5.3 Sponsored content and ad disclosure
If you pay a creator, give free products, or offer commission, the creator's posts are ads. You must make sure they are clearly labelled — for example with "#ad" or "Ad" at the start of the caption and in the video itself, and by using TikTok's own branded-content tool. Brands share responsibility with the creator for this under rules like the US FTC Endorsement Guides and the UK CAP Code. Riselist does not run or check your campaigns.
5.4 Creator removal requests
Creators can ask us to remove or correct their information. When we remove a creator, they may also disappear from your shortlists and exports. You must delete any copies of that creator's Data you have exported within 14 days of us telling you, unless you already have a direct working relationship with them.
6. About the Data — please read
- It comes from public sources. The Data is built from information that creators have chosen to make public. We do not have access to private accounts or private messages.
- It is refreshed about once a week. So it can be out of date. Follower counts, views, emails and other details may have changed since our last update.
- Scores and estimates are our opinion. Engagement rates, audience estimates, "sponsorship signals", fit scores and similar numbers are estimates made by our methods. They can be wrong. They are not facts or guarantees about a creator's results.
- We cannot promise outcomes. We do not promise that any creator will reply, agree to work with you, or deliver sales, views or any campaign result.
- Check before you commit. Before signing a deal or paying a creator, confirm the important details directly with them.
7. Outreach email drafts and AI features
Some features use automated tools (including AI) to suggest emails or summaries. These drafts may contain mistakes. You must read and edit every draft before you send it. Once you send an email, it is your email and your responsibility.
8. Your content and your data
- "Your Content" means the things you add to the Service — for example notes, campaign briefs, shortlists, and emails you write. You own Your Content.
- You give us permission to store and use Your Content only to run, protect and improve the Service for you.
- We handle personal information about you and your staff as set out in our Privacy Policy at https://getriselist.com/privacy.html.
- Where you use creator Data to contact creators, you decide how you use it, so you are responsible for it under privacy law (you act as an independent "controller"). We will sign a data processing or data sharing agreement on request.
9. Our intellectual property
We (or our licensors) own the Service, our software, design, scores, scoring methods, the way the Data is collected and organised, and our brand. These terms give you a limited, non-exclusive, non-transferable right to use the Service while your account is active. We keep all other rights.
Creators own their own videos, names and content. Nothing in these terms gives you any right to reuse a creator's videos or likeness — you need the creator's own permission for that.
If you send us ideas or feedback, we may use them freely without paying you.
10. Service availability and changes
We work hard to keep the Service running, but we do not promise it will always be available or free of errors. We may change, add, or remove features. If we remove a major feature you pay for, we will tell you in advance and you may cancel.
11. Disclaimer
Apart from what these terms expressly say, the Service and the Data are provided "as is" and "as available". To the fullest extent the law allows, we make no other promises — including about accuracy, completeness, being up to date, fitness for a particular purpose, or results.
12. Limit of our liability
To the fullest extent the law allows:
- We are not liable for indirect or consequential losses, or for lost profits, revenue, business, goodwill, or data.
- We are not liable for what creators do or fail to do, or for any deal you make with a creator.
- Our total liability for all claims in any 12-month period is limited to the amount you paid us in the 12 months before the claim (or USD 100 if you have not paid us anything).
Nothing in these terms limits liability that cannot legally be limited — for example for fraud, or for death or injury caused by negligence.
13. Your responsibility to us (indemnity)
You will cover our reasonable losses and costs (including legal fees) if someone — for example a creator, a regulator, or TikTok — makes a claim against us because of:
- emails or messages you sent,
- your campaigns or ads,
- your breach of these terms or the Outreach Rules, or
- your breaking any law.
14. Suspension and ending the agreement
- You can stop using the Service and cancel at any time (see section 4).
- We can suspend or close your account straight away if you break these terms (especially sections 5.1 and 5.2), if a creator or regulator complains about your outreach and we reasonably believe the complaint is valid, if you do not pay, or if the law requires it.
- If we close your account without you having done anything wrong, we will refund any prepaid fees for the unused period.
- When the agreement ends: your access stops, and you must delete all Data and exports you downloaded from the Service within 30 days, except where you already have a direct working relationship with a creator. Sections 5.2, 6, 9, 11, 12, 13, 15 and 16 continue to apply after the agreement ends.
15. Governing law and disputes
These terms are governed by the laws of the Federal Republic of Nigeria.
If there is a problem, please contact us first at samuelaguda77@gmail.com. We will both try in good faith to settle it within 30 days.
If we cannot settle it, the dispute will be decided by the courts of Lagos State, Nigeria.
This does not take away any rights you have under laws that cannot be overridden by contract, such as mandatory consumer or data protection laws in your country.
16. General
- Changes to these terms: we may update these terms. We will post the new version with a new date and, for important changes, email you at least 30 days before they take effect. If you keep using the Service after that, you accept the new terms. If you do not agree, you can cancel.
- Whole agreement: these terms (with the Outreach Rules, Privacy Policy, and any order form) are the whole agreement between us about the Service.
- Transfer: you may not transfer this agreement without our written permission. We may transfer it if our business is sold or reorganised.
- If part is invalid: the rest still applies.
- No waiver: if we do not enforce a right straight away, we can still enforce it later.
- Events outside our control: we are not liable for delays caused by things we cannot reasonably control (for example internet or power failures, or platform changes).
- Notices: we will send notices to the email on your account. You can send notices to us at samuelaguda77@gmail.com.
17. Contact us
Riselist (operated by Samuel Aguda)
Lagos, Nigeria
Email: samuelaguda77@gmail.com